ESTIMATING COSTS
Attempting to determine costs before diagnosing is about as difficult as determining where your ball is going to land when making that shot.
Once I diagnose your appliance I will give you a total estimate for the repair including parts, labor and tax. If you decide not to repair then a diagnostic and trip fee will be charged which is 89.00.
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*Premium appliances; including LG, Samsung and Kitchen-Aid refrigerators have a diagnostic and trip fee of 99.00.
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Unlike other companies I will be happy to discuss potential repair costs before coming out especially if you know what the problem is or if I can determine based on your explanation of the problem.
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If we are able to diagnose your issue over the phone based on information provided by you (helping you decide whether a repair or buying new is a better option) thus saving you the minimum trip/diagnostic charge we do ask for a small gratuity of $25.00 to keep us going.
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